DevOps Engineer

Kiio Careers

Feb 16 Written By Kiio Careers

Full-time position at Kiio in Madison, WI

ABOUT US

Kiio is a leading start-up in digital musculoskeletal (MSK) care. We employ a B2B2C model – selling our solutions to health insurance companies and large employers, and then marketing to our clients’ member populations with campaigns to drive utilization and increase engagement. Kiio’s easy-to-use interactive mobile platform delivers evidence-based, personalized programs that improve members’ quality of life while also reducing clients’ medical and employment costs. This is a unique opportunity to be part of small, dynamic and high-growth company with genuine, fun people who have a passion for developing and delivering best-in-class MSK solutions. Join our mission to change the paradigm for MSK care.

SUMMARY/OBJECTIVE

The DevOps Engineer works interactively with other members of the development team, quality assurance, and customer service to ensure seamless deployment and operation of Kiio’s Health Engagement Platform.  The DevOps Engineer recommends & implements solutions to improve system security and efficiency, monitors the resources necessary to effectively deliver required services, and serves a critical role in the organizations security and compliance strategy.  As an integral member of the development team, this individual will work closely with executive management, product management, and quality assurance to realize the vision of Kiio’s solutions and deliver valuable results for Kiio’s customers and partners.

ESSENTIAL FUNCTIONS

1. Utilize best practices to design, implement, and support operational standards and capabilities to support Kiio’s Health Engagement Platform
2. Monitor Kiio’s Health Engagement Platform to identify potential performance and security issues to ensure compliance with SLAs and regulations
3. Recommend system architecture modifications and resource adjustments to maintain operational excellence and ensure cost-efficient operation
4. Coordinate and lead deployment activities for Kiio’s Health Engagement Platform (web services, web jobs, Mobile, etc.)
5. Create and maintain formal deployment policies and technical documentation for operational and security processes
6. Assist customer service in an escalation capacity to investigate potential issues, identify root cause, and recommend corrective action
7. Develop reports highlighting historical system performance, analyzing the impact of previous decisions, and recommending future modifications

COMPETENCIES

• Knowledge of best practices and IT operations in an always-up, always-available service
• Ability to use a wide variety of technologies and cloud services (Microsoft Azure experience)
• Strong experience with SQL and My SQL
• Experience with automation/configuration management
• Strong background in System Administration
• Knowledge of coding best practices and strong scripting experience (PowerShell preferred)

EDUCATION & EXPERIENCE

• BS in Computer Science/Engineering/Mathematics or related experience
• Three years of proven DevOps or equivalent experience

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Mature individual with an ability to work under pressure
• Strong work ethic with pride in team & corporate accomplishments
• Interested in personal and professional growth within a team environment
• Possess personal qualities of integrity, credibility, and commitment to customers
• Work flexibility and interest in a variety of projects

If you’re interested in joining the Kiio team, please send your resume and cover letter to careers@kiio.com.

***This role will be remote during COVID. Once things are deemed safe to go back to headquarters located in Madison, WI, the candidate can relocate or continue to be remote.***

‍